The NexTek Service Difference
We challenge you to find another computer consulting firm in the Fort Lauderdale area that would dare to make these promises:
We'll Respond Within 60-Minutes or Less - Guaranteed. When
you call us with a computer problem, we guarantee that your phone
call will be either answered immediately or returned within 60 minutes
or less by an experienced technician who can help. If we fail to
respond within that time frame, the work is free.
- Lightning Fast Repairs. You should not have to wait around all day
for your computer to be repaired. We understand how important your
computer network is to you; that is why we offer our remote support
services. Thanks to this service, we can securely access your
computer network via the Internet so you don't have to wait around
for a technician to show up. If we can't fix it remotely, we'll dispatch a
technician the same day.
- No Geek Speak. You deserve to get answers to your questions in
PLAIN ENGLISH. Our technicians will not talk down to you or make
you feel stupid because you don't understand their "geek speak".
100% Unconditional Satisfaction Guarantee. You deserve
complete satisfaction with our products and services. We will do
whatever it takes to make you happy. No hassles, no problems.
No Unpleasant Or Unexpected Surprises. You should EXPECT
that no damage will be done to your network or your data. Before we
start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your
job. If there are any risks, they will be explained in full, and your
authorization and agreement will be obtained before the work
commences. You can also choose to have your data backed up
before we start any work on your machine.
All Projects Completed On Time and On Budget - Guaranteed. When you hire us to complete a project, we won't nickel and dime
you with "unforeseen" or "unexpected" charges. Some incompetent
or unethical technicians will do this because they haven't properly
planned or researched the project, OR they use it as a way to extract
more money from you. Either way, we don't feel that is correct or
ethical. That's why we guarantee all projects to be done ON TIME
with no excuses.
- Accurate Billing - Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You'll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line "mystery" bills that don't outline what you are paying for.
Business Services
- Network Setup & Management
- Server Management
- Computer Maintenance
- Web Hosting
A firewall is one of the best security roadblocks you can have and will help protect your computer from the malicious threats of the online world. In addition to a firewall, it's important to always back up your data and have an anti-virus program installed on your computers and network as well. NexTEK can setup a firewall to protect your network and data.
